Shipping and Refund Policy

Thanks for purchasing our products at http://www.juzfun.in operated by Pepup Decoration.

Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur in the extraordinary situations.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

JuzFun eStore is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

In case any products damaged or tampered during delivery please do not accept and return it immediately. If you received your order in damaged condition, please contact us at pepupdecorations@gmail.com or +91 7550174929 to claim refund (Pls also refer our refund policy below).

Please save all packaging materials and damaged goods for filing a claim.

Refund Policy

In order to be eligible for a refund, you have to return the product within 7 calendar days of receipt of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at pepupdecorations@gmail.com or +91 7550174929.

JuzFun wishes you a wonderful shopping experience at our eStore.